Master Service Agreement (MSA) template

An MSA is a long-term contract between a service provider and a client that establishes general terms — payment, IP ownership, liability, confidentiality — under which subsequent work (typically Statements of Work) is performed.

At a glance

Master Service Agreement (MSA) at a glance
Document typeMaster Service Agreement (MSA)
CategoryCommercial & client agreements
SignatoriesService providerClient
ComplianceMSAs are standard B2B contracts. Electronic signatures are universally accepted. Each subsequent SOW typically incorporates the MSA by reference.

Common fields

  • Parties
  • Scope of services (general)
  • Payment terms
  • IP ownership
  • Confidentiality
  • Limitation of liability
  • Indemnification
  • Termination
  • Governing law
  • Effective date

Roles that use this template

Related industry solutions

Frequently asked questions

What is a Master Service Agreement (MSA)?
An MSA is a long-term B2B contract that sets the standing terms — payment, IP, liability, confidentiality — under which subsequent project-level Statements of Work are performed. Once signed, downstream SOWs reference it by date.
What fields does a master service agreement (msa) typically include?
Common fields include: Parties; Scope of services (general); Payment terms; IP ownership; Confidentiality; Limitation of liability; Indemnification; Termination; Governing law; Effective date.
Who signs a master service agreement (msa)?
The signatory roles are typically: Service provider, Client.
Are there compliance considerations for a master service agreement (msa)?
MSAs are standard B2B contracts. Electronic signatures are universally accepted. Each subsequent SOW typically incorporates the MSA by reference.

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